Effective Date: May 2026
At StoneLedger Global by AnkismaikT, we aim to provide secure and timely delivery for all jewelry and diamond orders. Please review our shipping policy carefully before placing an order.

1. Order Processing
Orders are generally processed within:
2–5 business days for ready products
Customized or made-to-order jewelry may require additional processing time
Orders are processed only after successful payment confirmation.

2. Delivery Timeline
Estimated delivery times:
Region
Estimated Delivery
India
3–10 Business Days
International Orders
7–21 Business Days
Delivery timelines may vary depending on:
location
courier availability
customs clearance
public holidays

3. Shipping Partners
We work with reliable logistics and courier partners to ensure secure handling and delivery of products.

4. Order Tracking
Once your order is dispatched, tracking details will be shared through email, WhatsApp, or SMS (where applicable).

5. International Shipping
International customers may be responsible for:
customs duties
import taxes
local charges imposed by destination countries
These charges are not controlled by StoneLedger Global.

6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. StoneLedger Global is not responsible for delays or delivery issues caused by incorrect addresses or contact information.

7. Damaged or Lost Shipments
If your package arrives damaged or appears lost during transit, please contact us immediately with:
order number
photos of packaging/product
delivery details
We will assist in resolving the issue as quickly as possible.

8. Delivery Delays
Unexpected delays due to weather, logistics disruptions, customs inspections, or other external factors may occasionally occur.

9. Contact Information
For shipping-related inquiries:
StoneLedger Global by AnkismaikT
Kota, Rajasthan, India
📧 info@stoneledgerglobal.com
🕒 Mon – Sat | 10:00 AM – 7:00 PM IST